At RATFIRE, we strive to ensure that your orders are delivered safely and on time.

Order Processing
Orders are processed within 1–2 business days after confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
Once your order is shipped, you will receive a confirmation message with tracking details.
Shipping Time
Standard delivery across India typically takes 3–7 business days.
Delivery timelines may vary depending on your location and courier service availability.
Shipping Charges
Free Shipping may be available on selected products or promotional offers.
Any applicable shipping charges will be displayed at checkout before payment.
Order Tracking
Once your order is dispatched, tracking details will be shared via email, SMS, or WhatsApp so you can monitor the status of your shipment.

Delivery Delays
While we make every effort to ensure timely delivery, delays may occur due to:

Weather conditions
Public holidays
Natural disasters
Courier service disruptions
Remote delivery locations
In such cases, we appreciate your patience and understanding.

Incorrect Shipping Information
Customers are responsible for providing accurate shipping details. RATFIRE will not be responsible for delays or failed deliveries caused by incorrect addresses or contact information.

Damaged Package
If you receive a damaged package, please contact us within 48 hours of delivery with photos of the product and packaging for assistance.

Contact Us
For shipping-related inquiries, please contact:

RATFIRE (Laxmi Enterprises)
Shyam Mohan Gupta
C-51, Rana Park, Siraspur, Delhi – 110042

Email: laxmienterprises533@gmail.com
Phone: +91 7011328324